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Meet Our Team

McCook

  • Roxie Roth

    Account Manager
    Office: 308-345-6690 x 163
    Fax: 308-345-6814
    602 West B Street
    McCook NE 69001
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    I began my career in multiple line insurance in June of 1992 under the mentorship of a seasoned agent.  I didn’t just learn about insurance products and how they work to help people manage risk, I also learned that “people don’t always care how much you know, until they know how much you care”.  I have always tried to keep this philosophy alive.  I truly care about the best interest of the customer and try to guide them through the sometimes overwhelming decisions that have to be made regarding coverage that best fits their needs.  Come claim time I am  there to provide as much assistance as is possible to make sure they are restored.  AmFirst Insurance Services, LLC has provided me with the opportunity to get to know more about our community as well as be more involved with different organizations where I can volunteer time and give back to our wonderful community.  

  • Michelle Harrison

    Account Manager
    Office: 308-345-6690 x 137
    Fax: 308-345-6814
    602 West B Street
    McCook NE 69001
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    I started my insurance career in 1997 in Kansas.  In 2001, I became a CISR(Certified Insurance Service Representative) and in 2014,  I moved to McCook.   I enjoy meeting and working with the public.  AmFirst Insurance strives on being the best and is always there for our clients.  Stop in anytime at the McCook office and let me quote your insurance needs.

  • Martha Roe

    Account Manager
    Office: 308-345-6690 x137
    Fax: 308-345-6814
    602 West B Street
    McCook NE 69001
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    I was influenced at a young age on insurance.  I worked for a large life insurance company at the ripe ol’ age of 18 and have been a believer in life insurance ever since!  I joined the AmFirst Insurance team in 2014 as an account manager.    I will go that extra mile for our customers to give them the best service our agency can provide.  If you have a question on your insurance I will dig in until I find the correct answer for you!   AmFirst Insurance Services has an experienced staff that I can refer to for  guidance as I continue to learn and serve our customers. 

  • Ben Anderson

    Agent
    Office: 308-345-6690 x 142
    Mobile: 308-340-5403
    Fax: 308-345-6814
    602 West B Street
    McCook NE 69001
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    I started in the insurance world 2 years ago and have never looked back. I have enjoyed developing the many relationships with clients in Southwest Nebraska. I look forward to becoming more involved with the McCook community and meeting new people every day. If you don’t know me, I am a huge numbers crunching nerd, meaning that I love all the “behind the scenes” work that comes with providing valuable risk protection for our clients. I would be thrilled for you to stop by, say hello, and see if we can serve your insurance needs. If nothing else, we can chat about our latest struggles at the golf course.

  • Beth Bethell

    Accounting / Data Entry Manager
    Office: 308-345-6690 x 138
    Fax: 308-345-6814
    602 West B Street
    McCook NE 69001
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    I have worked for the agency for 15+ years now… I love what I do, who I work for and with.  I handle the background work at the agency, the data entry & the accounting.  I’m the behind the scenes gal.  I work with a bunch of intelligent, hard-working men & women and am proud to be their co-worker.  

  • Peggy McDonald, CIC

    Agent
    Office: 308-345-6690 x 129
    Fax: 308-345-6814
    602 West B Street
    McCook NE 69001
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    I have been an independent insurance agent since 1981. I chose education as my focus, so that I could become knowledgeable in insurance coverages and learn the products that will truly assist my clients in developing a sound insurance and financial program. I earned my Certified Insurance Counselor designation in 1993 and continue my education with courses annually. I love working with people and serve my Community by being a member on our Village Board, Community Foundation, Southwest Housing Community Betterment Corporation, and my Church. My pride and joy, is being a wife, Mother of three, and Grandmother to four lovely Grandchildren and hoping for more! The areas of insurance I enjoy most are, working with Municipalities, Farmers and Commercial Businesses. Farming, as a Commercial Business, requires an on-going Insurance Program that includes not only a good farm policy, crop insurance, but also a good succession plan. Life Insurance and Financial planning are extremely important to any business succession plan. Fortunately, as a Trusted Choice, Independent Agent, our Agency has access to multiple insurance carriers that are the top rated and competitively priced. They offer various products and services to fit each clients’ specific needs. I look forward to working with new clients in the future, and assure that my long-time clients are being well served and taken care of.

     

    Peggy McDonald, CIC Agent

Benkelman

  • Shane Sis

    Principal, Manager, Agent
    Office: 308-423-2222
    Mobile: 308-340-6639
    Fax: 308-423-2170
    601 Chief Street
    Benkelman NE 69021
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    I love to help our communities make their lives easier when it comes to insurance.  When an insurance issue manifests itself, good or bad, I believe that our agency is the best choice to make a positive difference in the tri-state area.  When I started my career in May of 1994, I was just learning the ropes, but I am still learning something new everyday.  AmFirst Insurance Services LLC has given me a platform to be a leader not only in risk management, but in the community as well by serving in many organizations over the years.  I look forward to serving my clients and our communities for years to come.

  • Lynn Schrader

    Account Manager
    Office: 308-423-2222
    Fax: 308-423-2170
    601 Chief Street
    Benkelman NE 69021
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    I have been a licensed Account Manager with AmFirst Insurance Services LLC since 2003.  I am licensed in all lines and feel I am very proficient in home, auto, farm, health and  crop processing.  In 2008 I became a Certified Insurance Service Representative (CISR) which gave me a more in depth understanding of all things insurance.  I am currently working on becoming a CISR Elite member which will give me an even deeper understanding of the ever changing insurance world.  I work out of the Benkelman location on Monday, Wednesday and Thursdays primarily or by appointment; stop in or give me a call and let me put my insurance knowledge to work on all your insurance needs.   

  • Sonya Auffet

    Account Manager
    Office: 308-423-2222
    Fax: 308-423-2170
    601 Chief Street
    Benkelman NE 69021
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    “I love interacting with the public!!!  Meeting new clients, forming friendships, and offering the best customer service are my goals at AmFirst Insurance Services, LLC.  Being new to the insurance industry, I believe my ability to help others, my kindness, and my knowledge to offer clients the best product for their needs will enable me to become a great agent in the community for years to come.”

Columbus

  • Ray Pilakowski

    Office: 402-564-6144
    210 E 23rd St
    Columbus NE 68601
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  • Jane Sander

    Office: 402-564-6144
    210 E 23rd St
    Columbus NE 68601
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    Jane has over 25 years of experience in the Insurance Industry.  The past 11 years has been with The Pinnacle Insurance agency in Columbus NE, as a Commercial & Personal Lines Agent.

    Jane is a native of Platte Center, NE and a graduate of Lakeview High School.  Her early career was in the financial industry before continuing her education to obtain her insurance license.

    Jane & her husband Layne, have 3 grown children.   When Jane is not working she loves to spend time with her 2 granddaughters, family and friends.  She enjoys gardening, golfing, card games & bowling in women’s league.  

  • Ahren Uhlig

    Office: 402-564-6144
    210 E 23rd St
    Columbus NE 68601
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  • Linda Collins

    Office: 402-564-6144
    210 E 23rd St
    Columbus NE 68601
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    Linda began working at the Columbus Pinnacle Agency in August 2017 and brought with her 17 years prior experience with State Farm Insurance. Linda is married to Chester, her high school sweetheart that she met in Montrose, Colorado where they graduated high school. She has two grown children that live in Bellevue with their families. One of Linda’s greatest joys is to spend time with her two grandchildren baking, playing and just enjoying their laughter and amazement in everything. She also enjoys reading, learning new things, scrapbooking, spending time with her family and listening to music. Linda is known for sending cards in the mail and listening to Christmas music year round.

  • Sylvia Coffey

    Office: 402-564-6144
    210 E 23rd St
    Columbus NE 68601
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    Sylvia has been with The Pinnacle Agency since April 2012 as a Personal Lines Account Manager. Sylvia is married to John Coffey.  They have three grown children and farm southwest of Columbus.  Along with working the farm with her husband, Sylvia has worked in the feed industry, ran a sewing school, and worked as a school secretary.  She enjoys spending time with her family and friends.  Her hobbies include sewing for family, quilting, reading, playing cards and is a novice golfer. She is a member of a local quilt club and the Krumbach Quilt of Valor Quilt Club Shelby, Nebraska.  She also volunteers at the Platte Valley Literacy Association (PVLA), a United Way sponsored organization, as a tutor for adults enrolled in English Second Language classes. PVLA also nominated Sylvia as Volunteer of the Year in 2016. She and her husband are members of Peace Lutheran Church where Sylvia has held positions on several boards and is currently in the adult handbell choir.  

  • Jake Jarecki

    Office: 402-564-6144
    210 E 23rd St
    Columbus NE 68601
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    Jacob Jarecki was born and raised in a small town outside of Columbus, NE called Platte Center which is where he currently reside.  Jacob started with the Pinnacle Corporation in January of 2012 and transitioned to the Insurance Agency in June of 2013.  He holds a Bachelors Degree in Business from Bellevue University and currently only has his Property and Casualty license in the state of Nebraska with a goal to be licensed in all lines of business.  Jacob’s immediate family consists of his father Kevin Jarecki, mother Ileana  Jarecki, and younger brother Mark Jarecki.  Jacob tries to involve himself in many areas of the community mainly in the Chamber, Platte Center city council board member, and assistant football coach at a local high school.  Jacob tries to spend his free time outdoors either hunting, fishing, camping, exploring, traveling or playing with his dog Nova!

  • Bill Zumbrennen

    Office: 402-216-5113
    210 E 23rd St
    Columbus NE 68601
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    Bill was born and raised in Southwestern WY. He attended Mesa State College in Grand Jct. Co. where he graduated with a degree in Business Marketing.  Upon graduation Bill began his insurance career with Farmers Insurance where he owned and operated an agency for 11 years.  In 2004, Bill was promoted to a management position in Omaha where he managed a team of agents for the next 5 years.  In 2010, Bill became a regional manager for MetLife Auto and Home. Bill joined The Pinnacle Agency in 2012, and is proud to be part of a group of truly honest people the are continuously looking out for their customer’s best interests. Bill is licensed in all lines of insurance.   In his free time, Bill enjoys spending time with his wife Dawn, and his two sons, J.J. and Connor.   

Grand Island

  • Justin Shavlik

    Office: 308-398-3612
    3610 W Capital Ave
    Grand Island NE 68802
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    Justin began his insurance career in July of 1998 with The Pinnacle Agency’s Osceola branch.  In 2008 he was transferred to the Grand Island location and currently holds the position of President.  Prior to joining The Pinnacle Agency Justin received his Bachelors of Science degree from the University of Nebraska – Kearney.  Justin is married to his wife of 15 years, Tiffany (Petzoldt).  Together they have three children, Aidan, Porter, and Ivy.  In his free time Justin enjoys golfing, attending his children’s activities, and spending time with his family.  In addition to being a license insurance agent in multiple states Justin also holds his Nebraska Real Estate Salesperson License. 

  • Donna Buss

    Office: 308-381-1761
    3610 W Capital Ave
    Grand Island NE 68802
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  • Judy Weitzel

    Office: 308-398-3615
    3610 W Capital Ave
    Grand Island NE 68802
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    Judy grew up in Harvard Nebraska and graduated from Harvard Public School.  Judy then moved to Grand Island to attend Central Community College, majoring in Secretarial & Accounting.    

    Judy’s Insurance Career started in 1985.  Since then, she has worked for the same agency in the Personal Lines Department.  Judy earned the CISR-Certified Insurance Service Representative-Designation in 1994.  Finding the best insurance coverages and rates for every client is my goal.  Service after the sale is just as important to her.

  • Becky McDowell

    Office: 308-398-3613
    3610 W Capital Ave
    Grand Island NE 68802
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  • Robert 'Jody' LaBrie, CIC

    Office: 308-398-3616
    3610 W Capital Ave
    Grand Island NE 68802
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    Jody started in the insurance business in April 1986 working for Combined Insurance until September 1987 when he joined this agency. Jody is licensed in life and health , property and casualty, and crop ins. Jody attained his CIC designation (certified insurance counselor) in October of 1997.

    Jody grew up on a farm near Giltner and was # 2 of 10 children, graduating from Giltner in 1958 and attending St Benedict’s College for 1 year prior to joining the Navy. After serving 4 years he started working in Doniphan as a butcher and meat cutter, buying the processing plant in 1969.

    Jody and Carol married in September of 1964 and are parents of Brett, Mindy, Margo and Bartt. They have 6 grandchildren.

  • Parma LaBrie

    Office: 308-398-3614
    3610 W Capital Ave
    Grand Island NE 68802
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    Parma was born and raised in Grand Island, Nebraska. She is married to Tom LaBrie. They have one son Nathan and daughter in law Sarah.  Parma started in the insurance industry in 1989, in personal lines and moved into Commercial Lines in 2002 as CSR/Agent and has been with the agency since 1990. Parma is a Tastefully Simple Consultant.  In her spare time she enjoys spending time with her family, Husker Sports, gardening and is looking forward to learn how to quilt.

  • Gina Lechner

    Office: 308-398-3617
    3610 W Capital Ave
    Grand Island NE 68802
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    Gina was born and raised in Grand Island and graduated from Grand Island Senior High in 1993.  She then attended Central Community College, Grand Island Campus majoring in Accounting.   She began her Insurance Career in 1991 as a File Clerk for AAA Nebraska and obtained her Property & Casualty Insurance License in 1998.   Gina worked for multiple agencies before joining The Pinnacle Agency.  Gina enjoys following her sons Austin and Dylan in their activities along with hunting and being with friends and family in her spare time.

  • Greg Gustafson

    Office: (308) 381-1761
    3610 W Capital Ave
    Grand Island NE 68802
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    Greg grew up in Albion, NE.  He graduated from the University of Nebraska-Lincoln with Bachelor of Science degree with emphasis in business management.  Greg began his insurance career in 1996 as a claim representative, and spent 21 years in that role.  He joined The Pinnacle Agency in August 2017.  Greg is licensed in Property and Casualty lines.   Greg is married to Donna, and his children are Garrett and his wife Kalee, Blake and Jay.  In his free time, he is active in the Grand Island Senior High Booster Club, Peace Lutheran Church and spending time with friends and family.   

Hayes Center

  • Betty Strasburg

    Account Manager
    Office: 308-286-3276 x 319
    Fax: 308-286-3250 Fax
    400 Tate Avenue
    Hayes Center NE 69032
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    I enjoy working with the public and touching many lives through their insurance needs.  I started my insurance career 16 years ago.  Everyday is a challenge, good and bad but in the end I do my very best to help our clients secure their future and the unknown.  AmFirst Insurance Services is locally owned and operated, serving clients across Nebraska into Kansas and Colorado.  Our clients are important to us, we put their needs first.  I look forward to serving my clients now and into the future.  

Lexington

  • Terry Delp

    Office: 308-324-4641
    525 N Washington
    Lexington NE 68850
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    Terry is a native of Lexington, Nebraska.  After graduating from the University of Nebraska with a degree in Business Administration, he returned to Lexington and entered the Insurance and Real Estate business.  In 1992 he purchased the agency and merged it with the Dan Grafton Agency to form the Barrett-Housel-Grafton Agency.  The Agency was purchased by the Pinnacle Agency in 2002 and continues today.   Terry has been in the business in excess of forty years.

     

    Terry’s wife is an elementary music teacher in the Lexington School System. Most of their spare time is spent with Mario (Dog) at the lake!

  • Jeremy Roberts

    Office: 308-324-4641
    525 N Washington
    Lexington NE 68850
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  • Natalie Rickel

    Office: 308-324-4641
    525 N Washington
    Lexington NE 68850
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    Natalie was born and raised in McCook, NE.   She attended McCook Community College.  Her job working for the airlines took her from McCook to North Platte and Lincoln.  After meeting her husband Jim, she moved to Lexington.  She started her own Insurance agency in 2004 and joined The Pinnacle Agency in 2010. Natalie is licensed in Property and Casualty, Life and Health.    Natalie and Jim live north of Lexington on a farm.  Natalie’s family also consists of her 3 children, daughter Carissa and her husband Kyle, son Brandon, daughter Trisha and her husband Alan, and her pride and joy, 3 grandkids, Avery, Leah and Kasen.  Natalie is also involved with the community as a Chamber Ambassador and is the bowling Association Manager for Lexington.  In her spare time, Natalie enjoys bowling, fishing, working in her flower garden, spending time with her grandchildren and especially hanging out with her husband (and friends) at their mountain cabin in Colorado.

  • Mary Reed

    Office: 308-324-4641
    525 N Washington
    Lexington NE 68850
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    Mary was born, raised, educated, married and will retire in Lexington, Nebraska.  She graduated from Lexington High School in the Class of 1976, and went on to attend Kearney State College.  She was married, raised a family and took up teaching preschool for 20 years.  In January 2013, she came to The Pinnacle Agency to be the CSR and the Claims person.  In June 2016 she got her license to sell insurance in the state of NE.  Mary has two grown children and six grandchildren all living in the eastern part of Nebraska.  Mary is active in the Presbyterian Church, P.E.O., Destination Imagination, Nebraska Creative Problem Solvers, Plum Creek Community Players and Lexington Area Community Choir.     In her spare time she enjoys time with friends and family, bowling, yardwork, volunteering and walking.  

  • Chris Fread

    Office: 308-324-4641
    525 N Washington
    Lexington NE 68850
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    Chris was born in Kearney, NE and raised in Bertrand, NE.  She graduated from Bertrand High school with the class of 1985 and went on to attend Kearney State College. She has lived in Lexington for the last 28 years. Chris worked for an Industrial retailer prior to joining The Pinnacle agency in November of 2017 as a CSR. Chris is married with 3 grown children and 1 grandchild that all live in central Nebraska. In her spare time she enjoys spending time with family, friends, bowling, and cutting fire wood with her husband. 

Loomis

Ogallala

  • Heidi Juarez

    Office: 308-284-3755
    201 E 2nd
    Ogallala NE 69153
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    Heidi was born and raised in Ogallala Nebraska, after graduating college in Iowa she returned to her hometown of Ogallala and started her career with Pinnacle Bank in July of 2002 and The Pinnacle Agency in November of 2004.  Heidi is licensed in property and casualty insurance lines.  She enjoys working with clients and has always made customer service her top priority. Heidi loves spending time with her 3 kids, family and friends camping and boating at Lake McConaughy.

Osceola

  • Matt Gillespie

    Office: 402-747-2501
    320 N State
    Osceola NE 68651
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  • Casey Tonniges

    Office: 402-747-2272
    320 N State
    Osceola NE 68651
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    Casey Tonniges grew up on a farm northwest of Utica Nebraska. After graduating from Centennial Public High School in Utica she went on to Massage Therapy School in Lincoln at the Myotherapy Institute. Casey and her husband Joe live on a farm between Shelby and Gresham with their two girls Chaylee and Cheyenne. Casey is very active with the farming and cattle they own. She is also very involved in her girls’ activities consisting of 4-H, softball, volleyball and basketball. Casey joined The Pinnacle Agency in August 2008. Casey received her property casualty insurance license in February 2010 and her crop license in July 2011.

Palmer

  • Michael McLagan

    Office: 308-894-2085
    912 Commercial
    Palmer NE 68864
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    Mike is originally from Brookings South Dakota and has lived in Grand Island Since 2008.  He attended Southeast Technical Institute studying Business Management and Marketing.   Mike began his career at The Pinnacle Agency in Grand Island in April of 2013 and in July of 2013 was also named the Agency Manager of the Palmer Agency location.  Mike currently splits his time between both the Grand Island & Palmer Offices and is licensed in Personal and Commercial lines, Crop, and Life & Health insurance. In his free time he enjoys spending time with his wife Heidi and son Gage as well as Camping, Hunting, and Competitive Archery.   

Shelby

St. Paul

  • Ken Roy

    Office: 308-754-5221
    1207 2nd St
    St. Paul NE 68873
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  • Jenny Lech

    Office: 308-754-5221
    1207 2nd St
    St. Paul NE 68873
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    Jenny began her Insurance career back in November of 2006. Jenny came from a small town, with a living in town background to always being out on the farm helping with chores and the cattle operations. With the knowledge of both living the town life to farm life she helps provide clients with the best knowledge of insurance that will fit their needs.  Jenny’s hobbies are spending time with her family and friends, being outdoors doing just about anything, hunting, golfing, and crafts. 

Verdigre

  • Sue Ellen Kopecky

    Office: 402-668-2204
    Mobile: 402-336-1159
    400 Main
    Verdigre NE 68783
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    Sue Ellen was born and raised on a Farm near Verdigre, NE. She has a Bachelor’s Degree in Business from the University of Kearney. Sue Ellen started with The Pinnacle Agency in Columbus as a Customer Service Representative in 2008. Since then she has gotten her Property & Casualty License and Crop License. In 2012, Sue Ellen moved back to the O’Neill area with her husband to work on his ranch and transitioned to working in the accounting office for the Agency.  In the summer of 2017, Sue Ellen became the manager of the Verdigre Agency.  Sue Ellen enjoys spending time with her husband and  three children, gardening, being outdoors, and scrapbooking.

Wallace

  • Kassie Pelster

    Account Manager
    Office: 308-387-4313
    Fax: 308-387-4367
    247 South Commercial Ave
    Wallace NE 69169
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    I have been working in the insurance industry on and off since 1993. I started for a new agent while I was still in high school making cold calls for her, then working my up to getting licensed and actually selling policies on my own. I worked for three captive agencies before coming to AmFirst Insurance Services, LLC in 2006, thus being my first independent agency to work for. I appreciate the freedom the independent agency gives us, as agents and account managers, to find the best coverage available to our clients and not being limited to just what one company has to offer.  I have a strong agricultural background and feel my experience in the farming and ranching communities helps give me a better understanding of our insureds operations, needs and desires. I love living and working in a community where everyone knows everyone. I take a personal interest in all of my insureds lives, and therefore feel as if I give them the type of insurance protection I would provide for myself.  Please stop in or give me a call and let me earn your trust, and your business!